If everyone achieved 99.9% quality, according to Insight Syncrude Canada Ltd., this is what could happen:
- Two plane landings daily at O'Hare International Airport in Chicago would be unsafe.
- The IRS would lose two million documents this year.
- 22,000 checks would be deducted from the wrong bank accounts in the next 60 minutes.
- 1,314 phone calls would be misplaced every minute.
- 12 babies would be given to the wrong parents each day.
- 268,500 defective tires would be shipped this year.
- 103,208 income tax returns would be processed incorrectly this year.
- 2,488,200 books with the wrong cover would be shipped in the next 12 months.
- 5,517,200 cases of soft drinks produced in the next 12 months would be flatter than a bad tire.
- 3,056 copies of tomorrow's Wall Street Journal would be missing one of the three sections.
- 18,322 pieces of mail would be mishandled in the next hour.
- 880,000 credit cards in circulation would turn out to have incorrect cardholder information on their magnetic strips.
- 20,000 incorrect drug prescriptions would be written in the next 12 months.
- 114,500 mismatched pairs of shoes would be shipped this year.
- 107 incorrect medical procedures would be performed by the end of the day today.
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